THE VET MISSION: At VAPAHCS, The VET mission is to assemble and analyze patient feedback, thus providing VAPAHCS with real time sentiment analysis and predictive theme identification which enables the improvement of veteran's experiences.
-"Surgeon needs a sense of humor!! He was very skilled - But no fun!! Everyone else was sociable & joking."
-"The people who took care of me in the emergency room seem to care about people. They made me feel comforted as sick as I was." -"I was treated very professional & w/kindness. I felt like I was being treated special..." -"The care, courtesy and attention were remarkable. I felt I was in 'good hands'. Stay the course!" -"A good experience - The staff was efficient, friendly and organized. All of the paperwork was complete." -"The nurses and anesthesia team @ 3A are so wonderful! They were a great comfort to me during a very scary time -" -"I do not believe it possible to treat a person in a more caring or professional manner than I was cared for. THANK YOU!!!" -"Admission personnel was very pleasant to be around. Explained in clear and precise words of what was going to happen during my stay." -"Admitting facility needs some TLC. Floors seemed grungy, items like liquid soap dispensers were removed, torn sticky tape remained on walls - gave initial impression like cleaning & care of facility was not good - physically things could be cleaned up!" -"IV extended more than six hours:my arm felt like it was being marinated." -"I am a hard stick. No one would believe me until poking me five or six times. " |
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